标题:Difference in the Perception of Aesthetic Labour of Airlines and High-speed Rail Cabin Occupants between Industry and Academia: Discussion on Cross-Curricular Credit Programs
摘要:This study took airlines and high-speed rail cabin occupants as subjects to
explore their occupational competency profi le under the casual role enactment
script. Then, the Analytic Network Process (ANP), which cross-examined the
perception of aesthetic labour of those cabin occupants from the academic
and industrial perspectives. The results show, fi rst, for the main criteria of the
high-speed rail attendants, industry and academia both agreed that professional
competencies were more important than aesthetic competencies. With regard to
the subcriteria, professional attitude was the most important among the aesthetic
competencies, while problem-solving ability was the most important among the
professional competencies. Second, for cabin attendants of full-service airlines,
industry and academia both held that aesthetic competencies were more important
than professional competencies in terms of the main criteria. With respect to the
subcriteria, professional attitude was the most important among the aesthetic
competencies. The academic community stated that problem-solving ability was
the most important professional competency, while industry believed that the
importance of teamwork ability prevailed.