期刊名称：Lecture Notes in Engineering and Computer Science
印刷版ISSN：2078-0958
电子版ISSN：2078-0966
出版年度：2018
卷号：2235&2236
页码：426-428
出版社：Newswood and International Association of Engineers
摘要：Governance perspective plays a vital
role in the success of Quality Management in Healthcare
Environment (QMHE). In fact QMHE has adopted and
applied different quality tools and models in recent
times, with some even developing their own
quality‐based initiatives.
This paper will present an original and novel approach
(KB/ES coupled with GAP analysis) to evaluate the
effectiveness of governance body in QMHE. The KB
system inserts GAP for benchmarking and evaluating
the current practices with the desired ones.
The KB system will benchmark the current position of
governance perspective as part of QMHE with the ideal
benchmark one. The results will help healthcare
practitioners to improve the governance boy’s gaps and
take the correct decisions.
关键词：Healthcare Governance; Quality
Management in Healthcare Environment (QMHE);
Knowledge Based (KB); Gauge Absence Perquisite
(GAP);
