期刊名称：Lecture Notes in Engineering and Computer Science
印刷版ISSN：2078-0958
电子版ISSN：2078-0966
出版年度：2019
卷号：2240
页码：309-314
出版社：Newswood and International Association of Engineers
摘要：This paper provides the recommendations in
order to reduce the total time spent by the patients in surgery
department. Six Sigma’s DMAIC (Define-Measure-AnalyzeImprove-Control)
procedure is being applied in northern
Indian rural hospital. Detailed data of the Inguinal Hernia’s
patients over a period of four months is considered for this
study. The Average time spent and standard deviation is
calculated to be 210.9 hours and 67.02 hours respectively. The
individual cause and effect analysis are carried out for waiting
time (WT) for surgery and length of stay (LOS) after surgery.
After finding out the root causes, suggestions are provided to
hospital administration after detailed discussion with doctors
and staff members in order to reduce patient’s total time spent.
关键词：Length of Stay (LOS); Six Sigma; Surgery
Department; Waiting time (WT)
