摘要：The field of Corporate Social Responsibility (CSR) has been growing very exponentially over the
past decade. There are continuous opposing views of the role of the firms in society and disagreements
as to whether wealth maximization should be the sole goal of any corporations out there.
With Insurance companies facing and fulfilling in the intense demand of diverse stakeholders, this
study explores the impact of CSR disclosures on Financial Performance among the listed domesticowned
companies in Malaysian insurance sector. Although CSR is a hot topic in Malaysia and
throughout various industries, no detailed study has been conducted to ascertain whether Malaysian
insurance companies derive any benefits therefrom. The study examines the impact of CSR on
financial performance using an extensive content analysis method on annual reports from 13 domestic-owned
Malaysian insurance companies over the past 9 years (2008-2017). The content analysis
data is further transformed into GRI CSR Disclosure Index table before matching the findings
against the Financial Performance indicators (return on assets (ROA), return on equities (ROE) and
earnings per share (EPS)). The relationship between CSR and ROA, ROE and EPS is tested using
correlation analysis. The results indicate significant relationship between CSR disclosure and Financial
Performance; designates CSR has significant impact on ROA; whereas relationship between
CSR and ROE & EPS is found to be insignificant. The study suggests and indicates that
insurance companies in Malaysia ought to carry out efforts continually in a bigger scale so that
their CSR activities are more aligned with the reporting regulatory standards as well as to bring a
positive impact in the current prospect. In addition, the remedial action proposed by Bursa Malaysia
from year 2016 is expected to improve the findings of this study and bring a tremendous improvement
to the exiting regulatory guidelines.
关键词：Corporate Social Responsibility;;Financial Performance;Malaysian Insurance Companies;;ROE;ROA;EPS
