摘要：A workload is one of contradictive variables, whether it influences the performance of employees
or not. The purpose of this study is to analyze whether or not the workload influences the performance
of bank employees. It employs quantitative approach and path analysis is employed to analyze
the effect of workload on the performance of bank employees. The research samples include
74 bank employees around the City of Blitar, East Java, Indonesia. The result shows that a workload
had a significant positive effect on the performance of bank employees. It also has greater influence
on employee performance through motivation variables. The managerial implication of the current
research is that the provision of workload which is in accordance with the competence and comfort
of employees may improve their performance. In addition, employees who have higher education
level are able to adjust more on the workload because they have higher-achievement motivation.
