摘要：This study intends to cover the relationship between contract management and performance characteristics
from the context of Indonesia. To address this objective, contract management is observed
as the main independent variable while performance through nine items is considered as
dependent variable. A questionnaire is developed through some selected factors and distributed
among various respondents, dealing directly or indirectly with the projects. A sample of 70 respondents
is finalized with no missing values. Empirical findings suggest that for the firm performance
different variables such as nature of the solution, cost & benefit analysis are significantly
associated with the contract length. While project delivery and project quality are negatively associated
with the contract length. Findings of the study are highly recommended for the contract
managers and similar individuals, responsible for the smooth business performance. However, future
studies can be conducted with the addition of more explanatory factors for contract management
with better sample size. Managerial implication of the study defines that Government and
construction companies should reconsider the stated factors for the improved results through resolution
of the conflict with the customers, cost benefit analysis and timely delivery of the project
with budgetary compliance.
