摘要:The huge growth in economies of Dubai during the past few decades requires a high level of leadership
and management. Leaders who act as a mere management representative and are not able to
perform in various styles cannot be effective. For a leader to show ineffectiveness means distrust,
which lowers the satisfaction of a population in different aspects. Hence leadership and trust are
topics that require further examination. This study tries to determine the interaction among servant
leadership (SL) and job satisfaction (JS) while utilizing the trust degree in leader (TIL) as a mediator
factor between leadership approach and level of satisfaction in job. The research was conducted
on 260 employees in four different hotels in Dubai (Jood Plaza, Sadaf Delmon, Ibis International
and Address hotel). Correlation analyses have shown a positive and significant relationship
between (SI), (JS) and trust. There is a large gap in the literature when it comes to the direct relationship
of (SL) and (JS) in general, and this research hopes to fill the gap and enhance the achievement
process for managerial level.
关键词:Servant Leadership;Trust in Leader Job satisfaction;;Hotel industry