期刊名称:Bulletin of the Technical Committee on Data Engineering
出版年度:2019
卷号:42
期号:4
页码:35-45
出版社:IEEE Computer Society
摘要:Online job platforms have proliferated in the last few years. We anticipate a future where there existsthousands of such platforms covering wide swathes of tasks. These include crowdsourcing platformssuch as Amazon Mechanical Turk (AMT), CrowdWorks, Figure Eight; specialized services such as ridehailing;matching markets such as TaskRabbit that matches workers with local demand and so on. Itis widely anticipated that a vast majority of human workforce will be employed in these platforms. Inthis article, we initiate discussions about the under studied aspect of platform design – how to designplatforms that maximize the satisfaction of various stakeholders. We also contribute a novel taxonomy forplatform ecosystems that categorizes existing and emerging platforms. Finally, we discuss the need forinteroperability between these platforms so that workers and requesters are not tied to a single platform..