摘要：Abstract: This study aims to determine the implementation of burnout management to improve the performance of TAS in high school. This study uses a qualitative descriptive method with a type of case study. The collection of data using in-depth interviews, observation and documentation. Data sources of researchers came from principals, laboratory staff, financial staff, caraka, security guards and sub-heads of TU. Data analysis was carried out with data condensation, data display and verification processes. The results of this study (1) TAS showed symptoms of physical and psychological fatigue, decreased morale, complaining about oneself, emotional uncertainty, and feelings of cynicism, (2 ) type of burnout is fatigue and saturation in work, keeping distance from the environment, emotions are more sensitive, (3) causes of burnout are two factors, external factors and internal factors, (4) procedural steps in handling burnout using the management process starting from planning, organizing, implementation and evaluation, (5) the impact of management on burnout handling, namely a sense of kinship between TAS employees, building friendships, preventing misunderstandings, being more prepared to carry out tasks, and being more disciplined in carrying out tasks and activities.
其他摘要：Abstract: This study aims to determine the implementation of burnout management to improve the performance of TAS in high school. This study uses a qualitative descriptive method with a type of case study. The collection of data using in-depth interviews, observation and documentation. Data sources of researchers came from principals, laboratory staff, financial staff, caraka, security guards and sub-heads of TU. Data analysis was carried out with data condensation, data display and verification processes. The results of this study (1) TAS showed symptoms of physical and psychological fatigue, decreased morale, complaining about oneself, emotional uncertainty, and feelings of cynicism, (2 ) type of burnout is fatigue and saturation in work, keeping distance from the environment, emotions are more sensitive, (3) causes of burnout are two factors, external factors and internal factors, (4) procedural steps in handling burnout using the management process starting from planning, organizing, implementation and evaluation, (5) the impact of management on burnout handling, namely a sense of kinship between TAS employees, building friendships, preventing misunderstandings, being more prepared to carry out tasks, and being more disciplined in carrying out tasks and activities. Keywords : Burnout, Performance, TAS Abstrak: Penelitian ini bertujuan untuk mengetahui pelaksanaan manajemen penanganan burnout untuk meningkatkan kinerja TAS di Sekolah Menengah Atas. Penelitian ini menggunakan metode deskriptif kualitatif dengan jenis studi kasus. Pengumpulan datanya menggunakan wawancara mendalam, observasi dan dokumentasi. Sumber data peneliti berasal dari kepala sekolah, laboran, staf keuangan, caraka, satpam dan kasubag TU. Analisis data dilakukan dengan proses kondensasi data, display data, dan verifikasi. Hasil penelitian ini (1) TAS menunjukkan gejala kelelahan secara fisik dan psikologis, semangat kerja menurun, mengeluh pada diri sendiri, emosional yang tidak menentu, dan terdapat perasaan yang sinisme, (2) jenis burnout yaitu kelelahan dan jenuh dalam bekerja, menjaga jarak dengan lingkungan, emosi yang lebih sensitif, (3) penyebab burnout ada dua faktor yaitu faktor ektern dan faktor intern, (4) langkah prosedural dalam manajemen penanganan burnout menggunakan proses manajemen dimulai dari perencanaan, pengorganisasian, pelaksanaan dan evaluasi, (5)dampak manajemen penanganan burnout yaitu rasa kekeluargaan antara pegawai TAS, membangun silaturahmi, mencegah kesalahpahaman, lebih siap menjalankan tugas, dan lebih disiplin dalam menjalankan tugas maupun kegiatan. Kata Kunci : Burnout , Kinerja, TAS
