摘要:Este ensaio teórico busca, sob a ótica do sensemaking proposto por Weick (1995), analisar a qualidade da informação no processo decisório organizacional, sugerindo uma proposta para ampliar as técnicas utilizadas para mensurar a qualidade da informação. Para tanto, conceitua informação e processo decisório; aborda os conceitos do sensemaking e discute as dimensões da mensuração da qualidade da informação – apresentando os relacionamentos entre estas dimensões e as propriedades do sensemaking propostas por Weick. Finalmente, o ensaio sugere-se uma agenda baseada na abordagem proposta para utilização em pesquisas empíricas e para a análise em profundidade da aplicação deste relacionamento. Palavras-chave Qualidade da informação. Tomada de decisão. Sensemaking. The information quality for decision-making in the sensemaking perspective: an extension of the field Abstract The objective of this paper, from the sensemaking perspective proposed by Weick (1995), to analyze the information quality used in the organizational decision-making process, suggesting a proposal to expand the techniques used to measure the quality of information. Therefore, this paper: presents the concept of information and decision-making process; addresses the concepts of sensemaking and discusses the dimensions of measuring the quality of information – presenting the relationships between these dimensions and properties of sensemaking proposed by Weick. Finally, this paper suggests an agenda based on the approach proposed for use in empirical research and for indepth analysis of the application of this relationship. Keywords Information quality. Decision-making. Sensemaking.
其他摘要:The objective of this paper, from the sensemaking perspective
proposed by Weick (1995), to analyze the information
quality used in the organizational decision-making process,
suggesting a proposal to expand the techniques used to
measure the quality of information. Therefore, this paper:
presents the concept of information and decision-making
process; addresses the concepts of sensemaking and
discusses the dimensions of measuring the quality of
information – presenting the relationships between these
dimensions and properties of sensemaking proposed by
Weick. Finally, this paper suggests an agenda based on the
approach proposed for use in empirical research and for indepth analysis of the application of this relationship.
关键词:qualidade da informação; tomada de decisão; sensemaking