摘要：The amount obtained from customer satisfaction customer satisfaction score which states any one customer to several factors: ease of BNI Syariah bank ATM card, ATM card facilities and location BNI Syariah BNI bank ATM machines. The research was conducted through primary data collection with tools questionnaire, given to the customers BNI Syariah Branch ATM users Banjarmasin. The data obtained is then tabulated to obtain the influence of independent variables on the dependent variable used. The results and analysis indicate that all the independent variables are used together proven and partially affect customer satisfaction as well as the factors most dominant influence customer satisfaction that BNI bank ATM locations.
