标题：Effect of Interventions to Facilitate Communication Between Families or Single Young People with Minority Language Background and Public Services: A Systematic Review
摘要：This systematic review examines whether aids for communication are effective between public services and children and youth, or families with an immigrant background. The researchers analyse relevant studies, and the team included four comparative studies, three for health services and one for education. There is no clear indication that any particular approach to interpretation works better than others. None of in‐person, telephone, bilingual staff or ad hoc interpreting could demonstrate a clear advantage over other approaches. There is uncertainty about the reliability of this finding because the studies had limitations, including small scale. One study of the effect of two different training programmes of English as a Second Language (‘ESL’) suggests that an enhanced ESL class (where the course was tailored to immigrant parents) improved parents' involvement in students' schoolwork and parents' English skills more than a regular ESL course. There is uncertainty about the reliability of this finding because the study had important limitations, including small scale. Similar studies of more robust design are needed in order to draw firm conclusions.
