期刊名称：Annals of Library and Information Studies (ALIS)
印刷版ISSN：0975-2404
出版年度：2019
卷号：66
期号：4
页码：131-139
出版社：Annals of Library and Information Studies (ALIS)
摘要：The study attempts to map Twitter activity of selected Indian libraries using word frequency and sentiment analysis.Tweets of 18 libraries’ (5 academic libraries, 5 government libraries, 5 school libraries and 3 public libraries) were downloaded during June and July 2019. ‘R’ software was used for the analysis. The study finds that Indian libraries are less active on Twitter. The word cloud based on the most frequently occurring words from the Tweets observed variations in Tweets depend upon the type of libraries. Sentiment analysis of Tweets showed that most of the libraries’ Tweets are positive in nature. The study recommends that Indian libraries should use twitter to promote their collections and services.
其他摘要：The study attempts to map Twitter activity of selected Indian libraries using word frequency and sentiment analysis.Tweets of 18 libraries’ (5 academic libraries, 5 government libraries, 5 school libraries and 3 public libraries) were downloaded during June and July 2019. ‘R’ software was used for the analysis. The study finds that Indian libraries are less active on Twitter. The word cloud based on the most frequently occurring words from the Tweets observed variations in Tweets depend upon the type of libraries. Sentiment analysis of Tweets showed that most of the libraries’ Tweets are positive in nature. The study recommends that Indian libraries should use twitter to promote their collections and services.
关键词：Twitter; Libraries; Library services; Sentiment analysis; Word cloud; R software; Social network sites
