文章基本信息
- 标题:Hospitality Experience: An Introduction to Hospitality Management
- 本地全文:下载
- 作者:Conrad Lashley
- 期刊名称:Journal of Tourism Futures
- 印刷版ISSN:2055-5911
- 出版年度:2015
- 卷号:1
- 期号:2
- 页码:160-161
- DOI:10.1108/JTF-12-2014-0008
- 出版社:Emerald Group Publishing Limited
- 关键词:Hospitality management;Tourism;Leadership;Service quality;Guest experience;Service stylesHospitality Experience: an Introduction to Hospitality Management