摘要：Quality of work-life was a perspective which highlights the importance of balancing employees’ productivity and experience in the workplace to support organizational’s goals achievement. Pre-assessment survey at PT. X indicated competency development dimension as organization’s focus to improve employee quality of work-life. Employee competency development in quality of work-life context could be achieved by implementing performance management system which considering work result and work behavior (competency). Aim of this research was to evaluate PT. X’s performance management system, and designing performance management system procedures which aligned with quality of work-life context. This research used research and development phase one approach. Assessment result indicated that PT. X requires development on work procedures in order to implement competency based performance management system. Researcher then design 11 performance management system procedures related to competency aspect. Expert judgement result on those procedures indicated that procedures design were appropriate and ready to be implemented.
关键词：Quality of work;life; performance management system; competency development
