期刊名称:Scandinavian Journal of Public Administration
印刷版ISSN:2001-7413
出版年度:2014
卷号:18
期号:4
页码:73-89
出版社:University of Gothenburg
摘要:A gap exists between policymaking for quality improvement and the realization of these policies in practice.Using previous research on intermediaries, a conceptual model of an Intermediary for Quality Improvement (IQI) is developed.The model highlights the characteristics of structural positions, mediating approaches, and duration as a way to describe an IQI.The conceptual model is used to examine two cases in which Famna, the Swedish Association for Non-profit Health and Social Service Providers, has supported both policymaking and the implementation of policies at a provider level.The cases are the national strategy for quality improvement by open comparisons in health care and social services and a new regulation on quality management systems in health care and social services.Using the concept of an IQI deepens the understanding of how top-down and bottom-up perspectives may be managed to realize good quality of services.
其他摘要:A gap exists between policymaking for quality improvement and the realization of these policies in practice. Using previous research on intermediaries, a conceptual model of an Intermediary for Quality Improvement (IQI) is developed. The model highlights the characteristics of structural positions, mediating approaches, and duration as a way to describe an IQI. The conceptual model is used to examine two cases in which Famna, the Swedish Association for Non-profit Health and Social Service Providers, has supported both policymaking and the implementation of policies at a provider level. The cases are the national strategy for quality improvement by open comparisons in health care and social services and a new regulation on quality management systems in health care and social services. Using the concept of an IQI deepens the understanding of how top-down and bottom-up perspectives may be managed to realize good quality of services.