出版社：Balai Pengkajian dan Pengembangan Komunikasi dan Informatika (BPPKI)
摘要：Knowledge management in the local government organization/institution has not yet applied to
the optimal. Therefore, is necessary to research the application of knowledge management in
local government organization/institution. The main problem of the research is identified how
the application of knowledge management in local government organization and what
improvements should be made to improve the implementation of knowledge management. With
identifying business process-oriented knowledge process, and further modeling knowledge
management system in accordance with the organization's knowledge domain, supported by
knowledge management infrastructure. The results show the application of knowledge
management in local government organization, their supporting factors, and obstacles, as well
as modeling the application of knowledge management in the local government
organization/institution. For further, the improvement of the condition of identified application
of knowledge management, and the use of knowledge management systems, can be used as a
reference to improve the implementation of knowledge management in the local government
organization.
其他摘要：Knowledge management di instansi daerah masih belum diterapkan dengan optimal. Oleh
karena itu perlu adanya penelitian mengenai penerapan knowledge management di
organisasi/instansi pemerintahan daerah. Masalah utama penelitian adalah bagaimana penerapan
knowledge management di organisasi pemerintah daerah dan perbaikan apa yang harus dilakukan
untuk meningkatkan penerapan knowledge management tersebut. Dengan mengidentifikasi
knowledge process berorientasi proses bisnis, selanjutnya dilakukan pemodelan sistem
knowledge management sesuai dengan knowledge domain organisasi, yang didukung oleh
infrastruktur knowledge management. Hasil penelitian menunjukkan bagaimana penerapan
knowledge management di organisasi pemerintahan daerah, faktor-faktor pendukung, dan
kendala yang dihadapi, serta mendapatkan model penerapan knowledge management di
organisasi pemerintahan daerah tersebut. Untuk selanjutnya, perbaikan atas kondisi penerapan
knowledge management yang teridentifikasi, maupun penggunaan sistem knowledge management, dapat dijadikan acuan untuk meningkatkan penerapan knowledge management di
organisasi daerah tersebut.
关键词：knowledge management; local government organization; business process;
knowledge management system
其他关键词：knowledge management; organisasi pemerintah daerah; proses bisnis; sistem
knowledge management
