摘要：The paper proposes the use of information and communication technology required to be applied in a company after identifying the characteristics of a crisis. This paper presents the internal and external causes of corporate collapse. The impact of the crisis on the behaviour of IT managers will also be shown in the diagram. The paper describes in detail possibilities of applying open source,Office in the Cloud and the benefits of using the open-source group. The paper also presents the results of a research based on the data collected from the surveyed employees of companies and institutions (N=53). The displayed information leads to knowledge about which company modules the surveyed employees use the most,and whether they know what Office in the Cloud is. The results of data processing show which feature of Office in the Cloud is important to employees to make a decision on using it.
关键词：ICT;model;the characteristics of the crisis;open source;e-questionnaire;Google + .
