摘要：The theory of business and management is changing rapidly,and changes are expected to continue.Emerging concepts and paradigms are being introduced and applied to organizational life.Knowledge management (KM)is not new but rather newly structured concept.Although the concept was not popularized until the last two decades of the 20th century, transmitting and managing knowledge stretch back into distant history.The aim of this paper is to analyse knowledge management evolutionary history and to investigate the use of knowledge management as management tool in organizations.This paper is focused on systematic review of literature on knowledge management.Emphasis is placed on correlation between knowledge management and information and communication technology and advent and use of new tools and techniques;change in the way knowledge has been conceptualized;social context of KM,big data and analytics, artificial intelligence.The importance of knowledge itself was not questioned, as it is recognized as highly valuable resource.
其他摘要：Teorija poslovanja i upravljanja se ubrzano menja,i očekivano je da će se promene nastaviti.Nastaju novi koncepti i paradigme koje se primenjuju u organizacionom životu.Menadžment znanja nije nov koncept, već je struktuiran u relativno skorije vreme.Iako ovaj koncept nije bio popularizovan sve do poslednje dve decenije 20.veka,sâmo prenošenje znanja i upravljanje znanjem seže u daleku prošlost.Cilj ovog rada je analiza istorije menadžmenta znanja i ispitivanje upotrebe menadžmenta znanja kao upravljačkog alata u organizacijama.Rad je usredsređen na sistematski pregled literature o menadžmentu znanja.Akcenat je stavljen na korelaciju između menadžmenta znanja i informacionih i komunikacionih tehnologija,te pojavu i upotrebu novih alata i tehnika;promenu u načinu na koji je znanje konceptualizovano,društveni kontekst menadžmenta znanja,"Big Data” i analitiku,veštačku inteligenciju.Značaj samog znanja nije se dovodio u pitanje,s obzirom na to da je znanje prepoznato kao izuzetno vredan resurs.
