摘要：By the generic benchmarking,cluster organizations can reduce risk, and allow better use of own development potentials.The purpose of this paper is to establish a methodological framework for benchmarking of cluster organizations in Serbia.The examination of the formation,functioning and development process of cluster organizations,as well as the existing benchmarking methodologies in European clusters,was used to set up a customized methodological framework for benchmarking in this paper.The applicability of the recommended methodology is verified by the realization of a comparative study between two cluster organizations in Serbia.The result of this benchmarking of clusters'performances represents,among others,determined set of measures and actions to improve the business performances of the Medical Start up Cluster.The research is useful not only to creators of regional development policies,providing a useful benchmarking methodology,but also to the management of cluster organizations in Serbia,by providing them with a tool which if continuously applied may improve the performances of cluster members and cluster organizations as a whole.
其他摘要：Pomoću generičkog benčmarkinga,klasterske organizacije mogu da smanje rizik i obezbede bolje iskorišćavanje svojih razvojnih potencijala.Svrha rada jeste utvrđivanje metodološkog okvira za benčmarking klasterskih organizacija u Srbiji.Proučavanje procesa formiranja,funkcionisanja i razvoja klasterskih organizacija,kao i postojećih benčmarking metodologija klasterskih organizacija u Evropi,iskorišćeno je za postavljanje prilagođenog metodološkog okvira za benčmarking u ovom radu.Upotrebna vrednost prikazane metodologije verifikovana je kroz komparativnu studiju dve klasterske organizacije u Srbiji. Rezultat ove benčmarking analize klastera predstavlja,između ostalog,i determinisan set mera i akcija za poboljšanje performansi Medical Start up klasterske organizacije.Istrazivanje je korisno ne samo kreatorima regionalnih razvojnih politika,jer pruža benčmarking metodologiju,već i menadžmentu klasterskih organizacija u Srbiji koje dobijaju alat čija kontinuirana primena može da omogući unapređenje performansi članica klastera i klasterske organizacije u celini.
