摘要：The organizations in private and public sectors confront many challenges due to the break-through of information and communication technology (ICT).The technology has direct effect on both individual and collective organizational behavior.It modifies or even changes traditional organizational practices and thus activates people to scrutinize their own capacities as an individual worker and a group member.Information and communication technology is also a huge challenge for management.It challenges to find out solutions to execute successful human resource management (HRM) and e-governance.In this article,the most essential goal is to understand the impact of ICT on individual human capacity,collective interprofessional practice and especially on management.The empirical data is collected from public healthcare sector in Finland.A theoretical model was utilized along with methodological and data source triangulation.The ICT has brought major improvements in health care service co-production both for the benefit of the patients and inter-organizational practice.It was found that both individual and collective human capacities are needed in order to take control over the information technology.Especially the interprofessional collaboration and human resource management during the information technology change (or egovernance practices) have not met the actual requirements.Awareness of the general management instead of substance knowledge seems to be essential.Open interprofessional practices and supportive human resource management are thus of great importance at the information age.
关键词：The organizations in private and public sectors confront many challenges due to the break-through of information and communication technology (ICT).The technology has direct effect on both individual and collective organizational behavior.It modifies or even changes traditional organizational practices and thus activates people to scrutinize their own capacities as an individual worker and a group member.Information and communication technology is also a huge challenge for management.It challenges to find out solutions to execute successful human resource management (HRM) and e-governance.In this article,the most essential goal is to understand the impact of ICT on individual human capacity,collective interprofessional practice and especially on management.The empirical data is collected from public healthcare sector in Finland.A theoretical model was utilized along with methodological and data source triangulation.The ICT has brought major improvements in health care service co-production both for the benefit of the patients and inter-organizational practice.It was found that both individual and collective human capacities are needed in order to take control over the information technology.Especially the interprofessional collaboration and human resource management during the information technology change (or egovernance practices) have not met the actual requirements.Awareness of the general management instead of substance knowledge seems to be essential.Open interprofessional practices and supportive human resource management are thus of great importance at the information age.
