摘要：Although there is general agreement that the management demands of the Singerian milieu require decision support systems (DSS) to efficient by and effectively employ the organization’s scare resources,some suggest that there has been a paradoxical DSS utilization gap.We collected information from a sample of the Fortune 500 and of the top 150 organizations in Germany to examine:(1) the extent of DSS components utilization in the U.S.and Germany,(2) decision maker ratings of their DSS,(3) differences between the two countries,and (4) overall DSS utilization.We found,contrary to the implementation paradox,extensive implementation of the major DSS components and further that they are highly valued.We found SAP more highly utilized in Germany that may explain some DSS utilization differences between Germany and the U.S.
关键词：Although there is general agreement that the management demands of the Singerian milieu require decision support systems (DSS) to efficient by and effectively employ the organization’s scare resources,some suggest that there has been a paradoxical DSS utilization gap.We collected information from a sample of the Fortune 500 and of the top 150 organizations in Germany to examine:(1) the extent of DSS components utilization in the U.S.and Germany,(2) decision maker ratings of their DSS,(3) differences between the two countries,and (4) overall DSS utilization.We found,contrary to the implementation paradox,extensive implementation of the major DSS components and further that they are highly valued.We found SAP more highly utilized in Germany that may explain some DSS utilization differences between Germany and the U.S.
