摘要：Quality management at business companies is one of major factors affecting entrepreneurship success,and,ultimately sustainable development of firms,industries and countries.The product quality is today one of the essential and indispensable preconditions of a company´s success on the market,the quality of the offered products and services has an irreplaceable position in the industrial practice,the quality has become an entrepreneurial phenomenon.In this contribution we would like to deal with the importance of quality for businesses,and at the same time this article is concerned primarily with the quality management in small and medium-sized businesses,since we think that these issues are not given adequate attention.
关键词：entrepreneurship;management;quality management;small and medium – sized business;specification
