摘要:Implementation of the concept of sustainable tourism development in the business of tour operators is based on the respect of environmental,social and economic aspects in all stages of the formation and execution of travel arrangements.For tour operators,the integration of these principles in the process of creating a supply chain and contracting services with providers is of particular importance.In this way,the tour operator can achieve a greater level of control over inputs included in a travel arrangement,guaranteeing the quality of customer services and taking responsibility in relation to other stakeholders.Experiences of tour operators in leading source markets have shown that it has long-term positive economic effects.Although tour operators face a number of difficulties in the process of integrating sustainable tourism in the supply chain,positive experience has shown that well-placed management system and intensive long-term cooperation with providers gives good results.
其他摘要:Primena koncepcije održivog razvoja turizma u poslovanju turoperatora zasniva se na uvažavanju ekoloških,socijalnih i ekonomskih aspekata u svim fazama procesa formiranja i izvođenja turističkih aranžmana.Za turoperatore poseban značaj ima integrisanje ovih principa pri formiranju lanca snabdevanja i ugovaranju usluga sa dobavljačima.Na taj način turoperator može da ostvari veći stepen kontrole nad inputima koje uključuje u turistički aranžman garantujući kvalitet usluga potrošačima i preuzimajući odgovornost u odnosu na druge stakeholdere.Iskustva turoperatora na vodećim emitivnim tržištima pokazala su da to ima dugoročne pozitivne ekonomske efekte.Iako su u procesima implementiranja principa održivosti u lanac snabdevanja turoperatori suočeni sa nizom teškoća,pozitivna iskustva su pokazala da dobro postavljen menadžment sistem i intenzivna dugoročna saradnja sa dobavljačima daju dobre rezultate.