期刊名称：Lentera Pendidikan: Jurnal Ilmu Tarbiyah dan Keguruan
印刷版ISSN：1979-3472
电子版ISSN：2580-5223
出版年度：2012
卷号：15
期号：2
页码：192-210
DOI：10.24252/lp.2012v15n2a5
语种：English
出版社：Lembaga Pendidikan dan Tenaga Kependidikan (Center for Teacher Training) Faculty of Tarbiyah and Teacher Training Universitas Islam Negeri Alauddin Makassar in collaboration with Lecturer Consortium of Tarbiyah and Teacher Training
摘要：The purpose of this paper is to describe (1) the concept of total quality mana- gement,(2) the theoretical foundation of total quality management,and (3) the application of total quality management in Education management study program at the Faculty of Education and Teaching Science,UIN Alauddin Ma- kassar. There are some theoretical bases to support the implementation of TQM in educational institutions. One is the theory of Deming which can be identified from (a) Deming’s chain reaction model,(b) Deming’s continuous improvement cycle,(c) Deming’s theory of Variance,and (d) Deming's fourteen points of management. The application of TQM in Management Studies Program Faculty of Tarbiyah and Teaching Education UIN Alauddin have not maximized. The data indicated that 70.19% respondents said that the implementation of TQM is at a mediocre level,0.90% respondents said good,and 1.85% respondents said that the implementation of TQM has been very good.
关键词：Manajemen Pendidikan Islam;Manajemen Mutu;TQM;Perbaikan Mutu Terpadu
