摘要：The Existence of law in the society is badly needed to keep the orderliness,safety and peace. Besides, law is also used to settle the conficts within the society. Some conflicts belong to the civil law occurs inacontract law,in which there is an agreement inside. The agreement which made by the involved parts of dispute settlement. If there is a dispute,it will be settled trough the court or outside the court. The problem of theresearch is stated as follows: what factors which make the people prefer to settles their civil dispute outside the court? The problem is divided into: (1) What reasons which make the civil dispute in the society of Semarang Municipality? (2) What factors which make the settlement of civil dispute done outside the court?;What is the effect of that kind of settlement? The aims of the research are: (1) to know the reasons of emerging the civil dispute in Semarang Municipality;(2) to know the factors which make the people settle their civil dispute outside the court. The result shows that the factor,which influences the catering businessmen/women in settling their dispute outside the court,is motivated by cultural and economic factors. Based on the result,it is suggested to settle the dispute outside the court firstly,to get the intended sttlement live,all parts involved in the dispute get the satis faction and also fulfil their needs.
关键词：Settlement of civil dispute;outside the court;catering business
