摘要：A study was undertaken to study the process impact of e-Velanmai model of extension,implemented by Tamil Nadu Agricultural University,in three districts viz.,Coimbatore,Tirupur and Villupuram of Tamil Nadu,with 90 beneficiary respondents.It was found that more than half (51.10 %) of the beneficiary respondents had reported high level of turnaround time;an overwhelming percentage (92.20 %) of the beneficiary respondents had expressed high level of effectiveness of advice;nearly half (48.90 %) of the beneficiary respondents had expressed 75 per cent level of effectiveness of scientists involvement;almost all (98.90 %) of the beneficiary respondents had expressed high level of effectiveness of ICT tools used;all (100.00 %) the beneficiary respondents had expressed high level of effectiveness of Field Coordinator;and Service Quality analysis revealed that the beneficiary respondents were satisfied with the functioning of e-Velanmai model of extension,since it had fulfilled their expectations.
