摘要：The changes in the business environment may bring a company into a dangerous situation if the company does not react properly to the changes. In order to successfully coping with the change, a number of companies have taken several measures to improve the performance, either by restructuring, or reengineering their organization. Usually there are two areas of changes that take the attention of management. Firstly, the changes in shared vision, business strategy, structure, and system of organization. Secondly, the change in human behavior of organization, which consists of staff, skill, and style. Pascale and A thos (1981) in their se ven S model of chronic organization, called the former as the hard S while the latter they called soft 5. No matter how excellent are the business strategy, structure and system, the changes in an organization would not occur unless there are changes in human behavio.
