摘要：The purpose of the study was to examine the skills of electronic mail writing for freshman students under certain criteria and to identify student opinions on e-mail writing. In the research, document review and content analysis among qualitative research methods and techniques were used. Randomly selected 50 e-mails were examined in the study. In addition, 24 students were interviewed with a structured interview form consisted of 3 questions. The data were collected through the E-mail Writing Competence Inventory developed by the researchers and the structured interview form. As a result of the research, it was determined that the students paid most attention to sending e-mail with descriptions (f=48), using language attentively (f=38) and using an e-mail account that reflects their name and surname (f=25); and least attention to adding flag marks in important e-mails (f=2), sending e-mail with attachments (f=2), and using ccand bcc options (f=0). As a result of the analysis of the interview questions, the students paid most attention to determining to whom they sent the e-mail (f=11), spelling and punctuation (f = 10), and they used e-mails mostly for communication (f=13), sharing a file (f=7) and homework submission (f=7). The main problems encountered while writing an e-mail were late submission of the document (f=7), too large file size (f=5) and the internet outage (f=4). It was determined that the number of students who expressed that they did not experience any problems was 7.
其他摘要：Çalışmanın amacı; üniversite birinci sınıf öğrencilerinin elektronik posta yazma becerilerini belli kriterler altında incelemek ve e-posta yazma konusundaki öğrenci görüşlerini tespit etmektir. Araştırmada, nitel araştırma yöntemlerinden doküman incelemes
关键词：e-mail; e-mail writing competence; university students; student opinions
其他关键词：e-posta; e -posta yazma yeterliliği; üniversite öğrencileri; öğrenci görüşleri
