标题：RELATIONSHIP BETWEEN JOB CHARACTERISTICS AND ORGANIZATIONAL COMMITMENT WITH JOB SATISFACTION AS MEDIATING VARIABLE: A STUDY AT CONVENTIONAL BANKS IN TERNATE
摘要：The objective of the study was to develop conceptual method and analyze role of job satisfaction in relationship between job characteristics and organizational commitment in conventional bank in Ternate, North Maluku, Indonesia. The study was an explanatory study that explained causal relationship between variables using quantitative approach. The units of analysis or subjects were back office staffs (clearing, deposit and saving and accounting staffs), front office staffs (teller and customer service) and head of units or branch. The total subjects were 106. The study was conducted between July and December, 2018. The analysis method was Smart Partial Least Square (Smart PLS) version 3.2.7. The findings showed that job characteristics had direct influence on organizational commitment. Job satisfaction was mediating the relationship between job characteristics and organizational commitment. Organizational commitment was partial mediating variable. It means without job satisfaction, job characteristics have influence on organizational commitment.
