摘要：Social policy is an important instrument in building public trust. However, fail to adopt appropriate approach in formulating and developing social policy may result in the public distrust toward government as the main actor of social policy making. With the case of participatory city planning in Surakarta, this article argues that democratic and inclusive social policies, since the policy formulation to the evaluation, will contribute positively in building public trust, which in turn increases the governance effectivity.
其他摘要：Kebijakan sosial merupakan instrumen penting dalam membangun kepercayaan publik. Namun demikian kekeliruan pilihan pendekatan dalam merumuskan dan mengembangkan kebijakan sosial justru dapat berdampak pada runtuhnya kepercayaan publik kepada pemerintah se
