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  • 标题:PREVENTING BIAS IN THE BALANCED SCORECARD IMPLEMENTATION FOR PERFORMANCE ASSESSMENT
  • 本地全文:下载
  • 作者:EKA ARDHANI SISDYANI ; EKA ARDHANI SISDYANI
  • 期刊名称:Jurnal Ilmiah Akuntansi dan Bisnis
  • 印刷版ISSN:2303-1018
  • 出版年度:2007
  • 卷号:2
  • 期号:1
  • 页码:1-7
  • 语种:Indonesian
  • 出版社:Universitas Udayana
  • 摘要:Balanced scorecard has been widely recognized as a tool of comprehensive performance measurement both for small and large organizations. However, when the method is employed to compare performance of two or more business units, evaluator might encounter with common-measures bias. This bias would emerge when evaluator only pay attention to common measures existed in the units being evaluated, and ignore the unique measures belong to each individual unit. This condition would mislead evaluator to reach inaccurate conclusion regarding the achievement of the units, and consequently could end up with incorrect decision, such as compensation policy. Such a bias can be reduced by employing a technique that has been empirically studied by Roberts, Albright, and Hibbets (2004), called disaggregated plus mechanically aggregated. This technique has successfully reduced common-measures bias presented in the absence of a treatment using this technique.
  • 关键词:balanced scorecard; common-measure bias; performance
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