摘要:The purpose of this study is to evaluate the quality of web-based academic information system in FEB Unud and its impacts to users’ satisfaction. The users of this system are students, lectures, and academic staffs of FEB Unud. This study surveys the perception of students, lectures, and staffs and their satisfaction on the quality of the Academic Information System. The quality system includes three elements, namely the information quality, the system quality, and the service quality. The quality of this web-based academic information system is expected to affect the satisfaction of the users. For FEB Unud, the result of this study is expected to give the feedback for the faculty leaders in order to take further corrective measures. For other educational institutions, the study is expected to be a model of academic information system development.
其他摘要:Tujuan dari penelitian ini adalah untuk mengevaluasi kualitas informasi akademik berbasis web di FEB Unud dan pengaruhnya terhadap kepuasan penggguna. Pengguna adalah mahasiswa, dosen, dan staf akademik FEB Unud. Survei dilakukan terhadap persepsi mahasis
关键词:System information quality; user satisfaction; academic information system; information quality; system quality; service quality
其他关键词:Kualitas sistem informasi; kepuasan pengguna; sistem informasi akademik; kualitas informasi