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  • 标题:HEDONIC MOTİVATION FACTORS,E-SATISFACTION AND ELOYALTY INTERACTION IN INTERNET BANKING: THE CASE OF NEVSEHİR
  • 其他标题:İNTERNET BANKACILIĞINDA HEDONİK MOTİVASYON UNSURLARI,E-TATMİN VE E-BAĞLILIK ETKİLEŞİMİ: NEVŞEHİR İLİ ÖRNEĞİ
  • 本地全文:下载
  • 作者:Suzan ÇOBAN ; Suzan ÇOBAN ; Serhan KESKİN
  • 期刊名称:Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
  • 印刷版ISSN:1301-3688
  • 电子版ISSN:2630-6409
  • 出版年度:2018
  • 期号:52
  • 页码:93-114
  • 语种:English
  • 出版社:Erciyes University
  • 摘要:The aim of this research is to determine the effect of hedonic motivational factors on internet banking on e-satisfaction and e-loyalty.It is also aimed to determine the effect of esatisfaction on e-loyalty in the study.The questionnaires developed for these purposes were applied to 324 people in Nevşehir using internet banking.Data were analyzed using factor analysis and regression analysis.The main findings are: Hedonic motivation factors;adventure,material value,help for others,innovation and socialization.Hedonic motivation factors have an influence on e-satisfaction and e-loyalty.In particular,there is a significant impact of researching material value and socialization.E-satisfaction affects e-loyalty.
  • 其他摘要:Bu çalışmanın amacı,internet bankacılığına yönelik hedonik motivasyon unsurlarının etatmin ve e-bağlılığa etkisini saptamaktır.Ayrıca,çalışmada e-tatminin e-bağlılığa etkisini belirlemek de amaçlanmaktadır.Bu amaçlarla geliştirilen anket,Nevşehir ilinde i
  • 关键词:Internet Banking;Hedonic Consumption;E-satisfaction;E-loyalty
  • 其他关键词:İnternet Bankacılığı;Hedonik Tüketim;E-tatmin;E-bağlılık
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