期刊名称：Erciyes Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
印刷版ISSN：1301-3688
电子版ISSN：2630-6409
出版年度：2010
期号：36
页码：113-132
语种：English
出版社：Erciyes University
摘要：The purpose of this study is to determine the differences of the organizational citizenship behavior of the employees according to their demographic characteristics.For this purpose,a questionnaire was applied to 359 employees who work at four and five star hotels in Ankara.Data obtained from the questionnaire were analyzed using appropriate statistical techniques.In order to determine the demographic variables and organizational citizenship behavior,independent sample t-test and one-way variance (ANOVA) analyses were conducted.The results of the study suggest that significant differences are found in the organizational citizenship behavior of the employees according to the hotel type,their departments and educational levels.
其他摘要：Bu araştırmanın amacı,otel işletmesi işgörenlerinin örgütsel vatandaşlık davranışlarının,demografik özelliklerine göre farklılık gösterip göstermediğini belirleyebilmektir.Bu amaçla,Ankara’da faaliyet gösteren dört ve beş yıldızlı otel işletmelerindeki 35
