期刊名称：Journal of Engineering Management and Competitiveness
印刷版ISSN：2334-9638
电子版ISSN：2217-8147
出版年度：2019
卷号：9
期号：1
页码：48-59
DOI：10.5937/JEMC1901048S
语种：English
出版社：University of Novi Sad, Technical faculty Mihajlo Pupin, Zrenjanin
摘要：The paper presents theoretical basics and results of concrete research of the influence of leadership dimensions on dimensions of interpersonal trust at work in enterprises in Bosnia and Herzegovina.In addition,the moderating effects of the ownership structure and the national origin of enterprises on the observed relationships were examined.The data were obtained by surveying 334 medium level managers from 103 enterprises in Bosnia and Herzegovina.The aim of this research was to determine the extent to which leadership influences interpersonal trust at work as one of the indicators of the overall effectiveness of business process management,which directly influences the scope and intensity of organizational and business performance of the enterprise.Also,the task of this research was to provide certain recommendations and guidelines for leaders and managers in order to plot future plans according to these data.The basic conclusions of this research are that leaders need to lower their performance expectations,reduce punishment,improve their relationship with employees,increase rewards in line with opportunities,and refine their strategic knowledge,thinking,and action.
其他摘要：U radu su prikazane teorijske osnove i rezultati konkretnog istraživanja uticaja dimenzija poslovnog liderstva na dimenzije međusobnog povjerenja zaposlenih u preduzećima u Bosni i Hercegovini.Pored toga,ispitana su moderatorna dejstva vlasničke strukture i nacionalnog porijekla preduzeća na posmatrani odnos.Podaci su dobijeni anketiranjem 334 menadžera srednjeg nivoa iz 103 preduzeća u Bosni i Hercegovini.Cilj ovog istraživanja je bio da se na osnovu relevantnih pokazatelja utvrdi u kojoj mjeri liderstvo utiče na međusobno povjerenje zaposlenih,kao jedan od pokazatelja ukupne efektivnosti vođenja poslovnih procesa,što direktno utiče na obim i intenzitet organizacionih i poslovnih performansi preduzeća.Također,zadatak ovog istraživanja je bio da se na osnovu utvrđenih vrijednosti,liderima i menedžerima daju određene preporuke i smjernice u kojem pravcu u budućnosti trebaju ići.Osnovni zaključci ovog istraživanja su da lideri treba da smanje visoka očekivanja u pogledu performansi,da smanje kazne,da poboljšaju svoj odnos sa zaposlenima,da povećaju nagrade u skladu sa mogućnostima,i da se usavršavaju u svojim strateškim znanjima,razmišljanjima i akcijama.
关键词：Leadership;LMX;Interpersonal trust at work;Performance;Bosnia and Herzegovina.
其他关键词：Liderstvo;LMX;Međusobno povjerenje;Performanse;Bosna i Hercegovina.
