出版社：Visoka turistička škola strukovnih studija, Beograd
摘要：Given the fact that,only in Europe,there are over 80 million people,with some type of disability,and that these figures will be constantly on the increase according to the pro_jections of World Health Organization,it implies that accessible tourism market,which is now unfortunately neglected,has great potential for future development.The term „access” implies the absence of barriers in using facilities,and as such,perceived within the tourism and hospital?ity market mainly entails the accessibility of ac_commodation facilities for disabled persons.This paper aims at presenting and familiar?izing with the term „disability” as well as high?lighting the importance of accessible tourism together with the need to adapt accommodation to people with disabilities.The methods used for data collection are based on the desk research with the use of national and foreign academic literature,primarily in the field of tourism and hospitality.For data processing we mostly relied on the methods of analysis,synthesis and com_parison.The paper is organized as follows: the first part is entitled „Definition and Models of Disability”,the second part deals with „Acces?sibility and Legislation”,whereas the third part tackles „Accessibility and Hospitality”.Based on the research findings,it can be concluded that disabled persons are faced with serious prob?lems upon choosing and selecting a hotel,which is partly caused by the disrespect for their rights and the lack in adaptability of accommodation facilities as well as the lack of employees’ aware?ness about the needs of people with disabilities.
其他摘要：Imajući u vidu da samo u Evropi ima preko 80 miliona osoba sa nekim oblikom invaliditeta,kao i da će se prema predviđanju Svetske zdravstvene organizacije,taj broj iz godine u godinu povećavati,tržište pristupač- nog turizma ima veliki razvojni potencijal,koji je nažalost za sada prilično zanemaren.Sam termin „pristup“ označava odsustvo barijera u korišćenju objekata,i kao takav,posmatran u okviru tržišta turizma i hotelijerstva,prvenstveno podrazumeva pristupačnost smeštajnih kapaciteta osobama sa invaliditetom.Cilj ovog rada je da bliže objasni termin invalidnost i ukaže na značaj pristupačnog tu_rizma,kao i na neophodnost prilagođavanja smeštajnih kapaciteta osobama sa invaliditetom.Metode korišćene za prikupljanje poda?taka zasnivaju se na kabinetskom istraživanju uz upotrebu domaće i strane literature,pre sve?ga iz oblasti turizma i hotelijerstva.Za obradu podataka najviše su korišćene metode analize,sinteze i komparacije.Rad se sastoji iz tri dela.Prvi deo rada nosi naziv „Definisanje i modeli invalidnosti“,drugi deo „Pristupačnost i zakonodavstvo“ a treći deo „Pristupačnost u hoteli_jerstvu“.Na osnovu dobijenih rezultata,može se zaključiti da se osobe sa invaliditetom susreću sa velikim problemima prilikom odabira hotela što je prouzrokovano nepoštovanjem njihovih prava,neprilagođenošću smeštajnih kapaciteta,neznanjem zaposlenih o potrebama osoba sa in?validitetom.
关键词：people with disabilities;disability;accessible tourism;hospitality
其他关键词：osobe sa invaliditetom;invalidnost;pristupačni turizam;hotelijerstvo
