摘要：Modern technology is undoubtedly bring major changes in business relationships.They have a vital role in conducting by reducing costs and at the same time exploring new mgućnosti.Postal organizations as participants in the development of the society to accept new technologies,modernize tradidionalne services,introduced an electronic way of doing business,in order to satisfy customers.
其他摘要：Savremene tehnologije nesumnjivo donose velike promene u poslovnim odnosima.One imaju presudnu ulogu u obavljanju poslova uz smanjenje troškova i istovremeno istraživanje novih mgućnosti.Poštanske organizacije kao učesnici u razvoju društva prihvataju nove tehnologije,modernizuju tradidionalne usluge,uvode elektronski način poslovanja,a sve u cilju zadovoljenja korisnika.
