期刊名称：Transportation Research Interdisciplinary Perspectives
印刷版ISSN：2590-1982
出版年度：2020
卷号：7
页码：1-10
DOI：10.1016/j.trip.2020.100201
出版社：Elsevier BV
摘要：The theoretical concept of trust has been identified as highly important to the successful design of intelligent technologies such as autonomous vehicles (AVs). In human-centred transport research this has resulted in a focus on trust in
the technical design of future AVs and has raised the question of how the conditions that form trust change as technologies become more intelligent. In this article we discuss the first stage of an interdisciplinary project that brought together ethnographic and experimental user studies into trust in intelligent cars. This stage focused on the development
of an interdisciplinary methodological framework for the user studies, through a review of 258 empirical HCI research
articles on trust in automation and AVs. The review investigated the following research questions: a) what are the key
themes in HCI methodologies used to research trust in automation and AVs; b) how do they account for trust in AVs as
part of wider contexts; and c) how can these methodologies be developed to include more than momentary and individual human-machine interactions. We found that while theoretical understandings of trust in automated technologies acknowledge the relevance of the wider context in which the interaction occurs, existing methodologies
predominantly involve experimental studies in simulated environments with a focus on reliance related aspects of
trust. We identified that ethnographic user studies can potentially contribute to new connections between theoretical
understandings and conventional experimental methods. Therefore, we propose a framework for an interdisciplinary
approach that combines experimental and ethnographic methodologies to investigate trust in AVs.
