其他摘要:Due to medical advancement and innovation, AIDS is gradually becoming a chronic disease. The infected people are now more concerned about the patient rights. Nonetheless, because AIDS is in some ways a unique disease due to its being concerned with the most intimate and private part of a patient’s life, those with AIDS prefer to search for information online because this affords them privacy and confidentiality. Therefore, this study aims to explore an anonymous online AIDS question and answer (Q&A) service from the social support perspective. The purpose of this study is to find out whether the AIDS information provided by the website's Q&A service in Taiwan satisfy the needs of the patients and to discover whether the needs of patients match the information provided from the comments on websites. This study provides insights into and understanding of the information needs of patients with HIV infection or AIDS from the perspective of social support.