期刊名称：Issues in Science and Technology Librarianship : a quarterly publication of the Science and Technology Section, Association of College and Research Libraries
电子版ISSN：1092-1206
出版年度：2008
期号：55
页码：1-4
DOI：10.5062/F4QV3JG8
出版社：Association of College and Research Libraries
摘要：This paper describes chat widgets, chunks of code that can be embedded on a web site to appear as an instant messaging system, and how they can be used on a science library web site to better serve library users. Interviews were conducted concerning experiences at science and humanities libraries and more similarities than differences were discovered. High user satisfaction and subject-specific questions were noted by librarians using widgets on their subject research guide web pages. Increased use of these services resulted from embedding widgets on existing web pages rather than linking to separate chat pages.
