摘要：Meaningful volunteer engagement depends on the Extension professional's volunteer management philosophy, training, and organizational support for using volunteers. Volunteer development and leadership development are typically absent from management-focused volunteer models used in Extension. Professional development of the Extension professional, beyond discrete management tasks, is lacking but is needed for authentic volunteer engagement through master volunteer programs. A volunteer engagement framework is described to guide a shift from volunteer management to engagement, including use of principles of the community-based participatory approach. The volunteer engagement framework can help professionals identify and self-assess the skill set needed for authentic and sustained volunteer involvement in support of Extension.
关键词：volunteer management ; volunteer development ; master volunteers ; health volunteers ; volunteer engagement
