首页    期刊浏览 2025年07月11日 星期五
登录注册

文章基本信息

  • 标题:A Mixed-Methods Study of Library Communication with Online Students and Faculty Members
  • 本地全文:下载
  • 作者:Nick Faulk ; Emily Crist
  • 期刊名称:College & Research Libraries
  • 印刷版ISSN:0010-0870
  • 电子版ISSN:2150-6701
  • 出版年度:2020
  • 卷号:81
  • 期号:3
  • 页码:361-377
  • DOI:10.5860/crl.81.3.361
  • 出版社:Association of College & Research Libraries
  • 摘要:To better understand, articulate, and improve the academic library’s impact on online populations, this two-phase mixed-method study examines library communication with online students and faculty. In phase I, online focus group participants responded to vignettes illustrating library communication scenarios. Results from phase I informed the creation of a questionnaire for phase II. Results of both phases demonstrated that patrons’ lack of knowledge about how and when to communicate with the library can serve as a communication barrier, that online patrons highly value being able to access librarians, and that a range of outreach strategies hold appeal.
国家哲学社会科学文献中心版权所有