摘要：This article discusses the effective output of an organization, based on it’s effective use of qualified staff. The effective management of staff and an organization is imperative for any company in the current climate. The goal is to determine the staff resources required for a specific organization and for specific tasks within that organization. These determinations are made by assessing the complexity of tasks required to be completed and the qualifications of the bank staff who complete these tasks. The complexity of each task is assessed by determining the output of work by staff members who perform these tasks and gathering analytical and statistical data. The data on the complexity of work compared to the output/performance of staff within the organization was presented by researchers and found that only 1/3 of staff are performing and executing their duties to the standard required by the organization within the timeframe for the task. Workers who were not meeting their targets were working harder to achieve their goal, and the effort or time taken to achieve this, meaning the coefficient of the whole company rose from 10-50 %. In some categories of staff, a rise of 10-15 % of standard output is considered acceptable, whereas for other groups of staff, a rise of this amount indicates extra staff are required.
