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  • 标题:Toxic communication as a risk factor when promoting Health, Safety & Environmental culture in an organization
  • 本地全文:下载
  • 作者:Elena Pavlova ; Elena Terentyeva ; Armine Matevosyan
  • 期刊名称:E3S Web of Conferences
  • 印刷版ISSN:2267-1242
  • 电子版ISSN:2267-1242
  • 出版年度:2020
  • 卷号:169
  • 页码:1-5
  • DOI:10.1051/e3sconf/202016905003
  • 出版社:EDP Sciences
  • 摘要:The study focuses on the problem of toxic communication as one of the risk factors in Health, Safety & Environmental culture development. The data obtained indicate that the effectiveness of Health, Safety & Environmental communication is reduced due to the expansion of toxic communication, which includes such phenomena as intentional confusion, topic overdiscussing, lack of dialogue on equal footing, lack of feedback, and weak corporate culture. It is also shown that in most cases, ineffective Health, Safety & Environmental leadership of managers and chiefs demonstrates the communicative behaviour of a toxic boss. The conclusion is drawn on the need for further studies of toxic communication in order to reduce its negative impact on Health, Safety & Environmental culture promotion.
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