期刊名称：Africa’s Public Service Delivery and Performance Review (APSDPR)
印刷版ISSN：2310-2195
电子版ISSN：2310-2152
出版年度：2015
卷号：3
期号：3
页码：177-196
DOI：10.4102/apsdpr.v3i3.94
出版社：AOSIS
摘要：This paper explores the strategic role of human resources management in achieving competitive advantage in a global economy. Human resource management remains indispensable in engendering competitive advantage for businesses in this era of tense global competition. Productivity and competitiveness of organisations is now dependent on their employees’ ability to generate, process, and apply knowledge. Scholars and practitioners of human resources management agree that a workforce that is properly trained and managed is a source of competitive advantage. The article recognised the fact that public organisations have not really given importance to human resource management and this is responsible for their underwhelming performance. The paper recommends some HR strategies that managers can adopt to improve the quality and value of their workforce, and these range from effective talent management, continuous workplace learning, safe and healthy work environment, ICT adoption, competitive benefit system, HR planning to proper deployment of skills and expertise.
关键词：Human resources; Human resources management; Competitive advantage; Resources base model; Globalization
