摘要：La reingeniería de procesos puede suponer una gran ventaja competitiva para las empresas, dado que si se realiza de forma adecuada, rediseñando los procesos para obtener mejoras, aumentando así el rendimiento e incluso reduciendo costes.
其他摘要：Process reengineering can be a great competitive advantage for companies, since if done properly, redesigning processes to obtain improvements, thus increasing performance and even reducing costs. In this article we will study the methodology used for process reengineering, starting from the emergence of the process of reengineering to improve performance in organizations based on small changes in both production and organizational systems. It is necessary to emphasize the importance of the implication of all the parts of the organization in order to be able to fulfill the objectives defined by the same.
关键词：Reingeniería de procesos; rediseño de la organización; innovación.
