期刊名称：International Journal of Business and Social Research
印刷版ISSN：2164-2540
电子版ISSN：2164-2559
出版年度：2017
卷号：7
期号：11
页码：9-20
DOI：10.18533/ijbsr.v7i11.1077
出版社：MIR Center for Socio-Economic Research
摘要：Organizational performance is vital for organizations, countries, and individuals. The performance of Jordanian public listed companies (PLCs) is experiencing a decreasing trend. Existing studies have focused on factors, such as structure, capital, and size; while other factors, such as knowledge management, trust, and experience of top management, have not been adequately investigated. The purpose of this study is to develop a conceptual framework that helps decision makers improve the organizational performance of PLCs.Building on the resource-based view, and knowledge-based view, this study proposes that the knowledge management capabilities (KMC) infrastructure and KMC process could affect the organizational performance of Jordanian PLCs. In addition, the effect of the KMC infrastructure on organizational performance is mediated by the KMC process. Trust and top management experience could moderate the effect of the KMC infrastructure and KMC process on organizational performance. Propositions are developed and discussed as well as future work.
