标题：Perceptions on the Intercession of the Student of a Mediation Master: Strategies of the Methodology of Prevention and Resolution of Conflict (2016-2018)
期刊名称：International Journal of Educational Excellence
电子版ISSN：2373-5929
出版年度：2018
卷号：4
期号：2
页码：81-91
DOI：10.18562/IJEE.040
出版社：Universidad Metropolitana
摘要：The present diachronic study describes an innovative experience with the postgraduate students who study within the Master of mediation: strategies and methodologies of prevention and conflict resolution of the Pablo de Olavide University, during two academic years 2016/17 and 2017/18 . The priority objective that was sought with this diachronic investigation was to assess the prevalence of the concepts of "Mediation" incorporated into the repository over the period of time studied. Through a methodology of descriptive character and of qualitative cut, the design and elaboration on the part of the students of clouds of ideas developed with the social software WordArt was analyzed on the conceptions related to the process of mediation from the contents taught in the theoretical and practical modules. Finally, to make a comparison between the prevalence of the relevant concepts for the group of students, we observe a predominance of four concepts that stand out from the diachronic study: "Communication" "Empathy" "Agreement/Solution" and "Resolution of Conflicts". There are, therefore, the main concepts in which they formed.
