期刊名称：South African Journal of Libraries and Information Science
印刷版ISSN：0256-8861
电子版ISSN：2304-8263
出版年度：2013
卷号：74
期号：2
页码：171-182
DOI：10.7553/74-2-1298
出版社：Stellenbosch University
摘要：Web users are becoming more critical of the web sites they use. This paper evaluates the information architecture of the academic library web site at the University of Cape Town with more of a focus on the usability testing of the University web site. Two approaches to evaluation were completed to evaluate the library web site. Firstly, a formal usability test was conducted with five users to establish the required site structure and to identify any possible problems with the usability of the site. Secondly, a closed card sort analysis with ten participants was completed in order to establish the required site structure and terminology for the potential web site re-design. It was found that the library had a generally usable web site. The site however exhibited a few problems with the terminology used; the navigation design; and issues relating to identifying specific information. This study presents recommendations to handle the aforementioned problems. The study also encourages continual web site evaluation.
其他摘要：Web users are becoming more critical of the web sites they use. This paper evaluates the information architecture of the academic library web site at the University of Cape Town with more of a focus on the usability testing of the University web site. Two approaches to evaluation were completed to evaluate the library web site. Firstly, a formal usability test was conducted with five users to establish the required site structure and to identify any possible problems with the usability of the site. Secondly, a closed card sort analysis with ten participants was completed in order to establish the required site structure and terminology for the potential web site re-design. It was found that the library had a generally usable web site. The site however exhibited a few problems with the terminology used; the navigation design; and issues relating to identifying specific information. This study presents recommendations to handle the aforementioned problems. The study also encourages continual web site evaluation.
